Privacy Policy
Last updated: January 2024
1. Introduction
MAILER PICK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email extraction platform.
2. Information We Collect
Session Data
When you use our service, we temporarily collect:
- Input text or file content you provide for email extraction
- URLs you submit for crawling
- Extracted email addresses (temporarily stored)
- IP address and user agent for security purposes
Account Data (Pro Users)
For registered users, we also collect:
- Email address
- Name (optional)
- Payment information (processed by Stripe)
3. How We Use Your Information
We use the collected information for:
- Providing and improving our email extraction services
- Processing your extraction requests in real-time
- Preventing abuse and ensuring security
- Communicating with you about your account or support requests
- Complying with legal obligations
4. Data Retention & Deletion
Guest Users: All session data is automatically deleted within 30 minutes of creation. This includes uploaded files, extracted emails, and processing records.
Pro Users: You can optionally save sessions for future reference. Saved sessions can be deleted at any time through your account dashboard.
We do not sell, rent, or share your extracted email data with any third parties.
5. Security Measures
We implement robust security measures including:
- TLS/SSL encryption for all data in transit
- Encrypted storage of sensitive data
- Regular security audits and vulnerability assessments
- Access controls and authentication for all systems
- Automated data purging for temporary data
6. Third-Party Services
We use the following third-party services:
- Cloudflare DNS: For DNS/MX validation queries
- Stripe: For payment processing (Pro subscriptions)
These services have their own privacy policies, and we encourage you to review them.
7. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a portable format
- Object: Object to processing of your data
To exercise these rights, contact us at privacy@mailerpick.com
8. Cookies
We use essential cookies to ensure the proper functioning of our website. We do not use tracking cookies or third-party advertising cookies. Session cookies are used to maintain your extraction state and are automatically deleted when you close your browser.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@mailerpick.com