Question 1

What is MAILER PICK?

Accepted Answer

MAILER PICK is a smart email extraction platform that helps you extract, validate, and export email addresses from text, files, or websites. It uses intelligent parsing to detect obfuscated emails and validates them using DNS/MX records.

Question 2

Do I need to create an account?

Accepted Answer

No, you can use MAILER PICK in guest mode without creating an account. Simply start using the tool - no signup required!

Question 3

What input methods are supported?

Accepted Answer

MAILER PICK supports three input methods: (1) Paste text directly, (2) Upload files (TXT, CSV, PDF, DOCX), and (3) Enter a URL to crawl a website. Each method uses the same powerful extraction engine.

Question 4

How accurate is the email extraction?

Accepted Answer

Our extraction engine uses RFC 5322 compliant regex patterns combined with obfuscation resolution. We achieve high accuracy by validating each email against DNS/MX records to verify the domain accepts mail.

Question 5

What is obfuscation resolution?

Accepted Answer

Obfuscation resolution automatically decodes hidden email formats. For example, "john [at] company [dot] com" or "john(at)company(dot)com" are automatically converted to the standard email format "john@company.com".

Question 6

How does DNS/MX validation work?

Accepted Answer

DNS/MX validation queries the domain's DNS records to check if it has valid MX (Mail Exchange) records. If a domain has MX records, it means the domain can receive emails. This helps filter out invalid domains.

Question 7

What is SMTP validation?

Accepted Answer

SMTP validation goes a step further by connecting to the mail server and verifying if the specific email address exists. This provides the highest level of email verification.

Question 8

What are role emails?

Accepted Answer

Role emails are generic addresses like admin@, info@, support@, sales@, etc. These are typically managed by multiple people and may not be ideal for personalized outreach. MAILER PICK can automatically filter these out.

Question 9

How does the web crawler work?

Accepted Answer

When you enter a URL, our crawler visits the page, extracts emails, and follows same-domain links to find more pages. The crawl depth setting controls how many levels deep the crawler goes (0 = homepage only, 3 = full site scan).

Question 10

What is SSRF protection?

Accepted Answer

SSRF (Server-Side Request Forgery) protection prevents malicious users from using our crawler to access internal networks. We block requests to localhost, private IP ranges (10.x, 192.168.x, etc.), and other sensitive addresses.

Question 11

Are there limits on crawling?

Accepted Answer

Guest mode limits crawling to 50 pages maximum with depth level 1 for comprehensive site extraction.

Question 12

How long do you store my data?

Accepted Answer

Session data is automatically purged after 30 minutes. This includes all extracted emails and uploaded files for your privacy and security.

Question 13

Is my data encrypted?

Accepted Answer

Yes, all data is encrypted in transit using TLS/SSL. Session data is stored securely and automatically deleted after the retention period.

Question 14

Do you share my data with third parties?

Accepted Answer

No, we never share your data with third parties. Your extracted emails are processed in real-time and stored only temporarily for your session.

Question 15

Is MAILER PICK GDPR compliant?

Accepted Answer

Yes, we are GDPR compliant. We process data minimally, provide transparency about our practices, and offer data deletion. See our Privacy Policy for details.

Frequently Asked Questions

Getting Started

Features & Validation

Web Crawling

Privacy & Security

Still Have Questions?